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Timeless Elegance, Modern Charm
Get in Touch with Bwok
We’re here to help! Whether you have a question about our products, need assistance with an order, or simply want to learn more about our premium leather collections, our team is ready to assist you.
Feel free to reach out to us using the contact form below or through any of the provided methods. We look forward to hearing from you and helping you elevate your style with Bwok’s timeless craftsmanship.
Embrace the allure of timeless fashion with our collection of modern classics. From essential basics to statement pieces, redefine elegance with a contemporary touch.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
Melbourne, Australia
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
Below are some of are common questions
How long will shipping take ?
Shipping times for Bwok products vary depending on your location and the product ordered. Typically, domestic orders take 3-5 business days to arrive, while international orders may take 7-14 business days. Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress. Please note that shipping times may vary slightly during holidays or due to unforeseen delays.
How do I know if my order is confirmed?
Once your order is placed with Bwok, you will receive a confirmation email detailing your order number, item(s) purchased, and the shipping information. This email serves as proof that your order has been successfully processed. If you do not receive a confirmation within a few minutes of your purchase, please check your spam folder or contact our customer service team for assistance.
Can I change my shipping address after my order is placed?
Yes, you can change your shipping address, but only if the order has not yet been processed or shipped. If you need to update your address, please contact our customer service team as soon as possible with your order details. We will do our best to accommodate the change before the order is dispatched. Once the order is shipped, we are unable to modify the shipping address.
